Travellers arrive from all over the world to begin our tours and as such it is not possible to include international airfare in our prices.
How many people can join a tour?
Basically these are a private tour and we can match it with your arrival dates, and we can do to the basic tour any changes you want, but in case you wil join other people that are traveling with the same tour dates. The majority of our tours have a maximum of 12 participants although some may take as many as 16 or 22 passengers.
What are the age restrictions on your tours?
To travel independently you must be at least 18 years of age. There are no upper age limits on our tours however travelers aged 70 years or older are required to complete a medical questionnaire. Our Family packages are open to families with children aged between 0 and 17 years of age. Our standard (non-family) tours are open to children aged 12 years or older when accompanied by a parents or teachers.
I'm a single traveller, will I be charged a single supplement?
Most of our trips do not have a single traveler supplement. This means that the accommodation is on a twin share basis and, if you are travelling on your own, toy should contact us first to check availability and the supplement.
Can I book extra nights of hotel accommodation before or after my tour?
Yes, in most cases we can arrange additional accommodation at our starting or ending hotels. Please contact us for price information. If we are unable to provide you with the extra nights we will give you the name of a hotel you can contact directly.
Can you provide me with a list of the hotels we will be staying at?
Starting and ending hotels are listed on your travel voucher. We use a variety of hotels en-route and so a complete list of hotels won't be provided until 1 – 3 weeks before your tour, depends on the booked date. If your family requires contact information, or in case of emergency, please have them phone 0020122561576. If our office is closed our emergency number (0020164897796) can be reached 24 hours a day, 7 days a week.
Can I join a tour late or leave it early?
It's extremely difficult if not impossible to join a tour after it has begun. It is possible to leave a tour early however you will be responsible for your own arrangements from the moment you decide to leave the tour. You would also be responsible for all costs associated with joining a tour late or leaving one early. If you feel this may be necessary please consult one of our travel consultants before you book your tour.
Are airport transfers included? 24 hours
Most of our tours include 24 hours airport transfers and you should give us your arrival and departure flight details.
What type of ground transportation is used on your tours?
Trip specific information on transportation can be found on the price included list however in most cases we use private cars, public transportation, sitting trains, sleeping trains, domestic flights.
What is the most appropriate type of luggage to bring?
We strongly recommend bringing a backpack or duffel